Ready to accelerate your membership growth?

A one of a kind event for membership site owners who want to increase their membership growth in 2019 and beyond.

Hear from successful membership owners and industry experts on the strategies and tactics that are working for them, discover future trends and new ideas, ask questions and connect with other membership site owners from around the world over the course of 2 days in Newcastle upon Tyne, UK.

With a mix of keynotes, power sessions, panels and more it’s all about providing you with actionable content that you can implement in your own membership to take it to the next level. With strictly no fluff, theory or pitching!

Retain is the only live event dedicated entirely to growing your online membership.

It’s an event for membership site owners, by membership site owners. Are you in?

What you can expect

2 action packed days of membership goodness with talks and panels on a variety of membership topics. Plus plenty of time for talking with other membership site owners too – because lets be honest, the conversations you have and ideas you get from the other people in the room are often the best bit of attending a conference!

What we’ll cover

The full agenda will be released soon, however Retain 2019 will be laser-focused on membership growth, with topics including marketing and sales tactics for attracting more members, improving your member experience and engagement, retention tactics, expanding and scaling your membership and more!

Who's the event for?

This event is for online membership site owners who already have an existing membership site and are looking to focus on membership growth. The focus is on getting and keeping members, as opposed to tech or basic strategy. While the focus is on online training and community based memberships, most of the information given will also be relevant to other membership types.

Meet Your Hosts

Callie Willows

    Mike Morrison

      Howdy, we’re The Membership Guys

      We’ve spent years guiding the growth of thousands of memberships, e-learning businesses and online communities.

      With a combined 20+ years in the online marketing and web development industry, we’ve been the driving force behind a multitude of 6 and 7 figure membership businesses in a diverse range of industries – from weight loss to coaching to executive training to bass guitar – and we have a proven track record of helping great clients to achieve fantastic results.

      In 2015 we decided to take all of that knowledge and experience and use it to help entrepreneurs and small business owners to achieve success with membership sites on a global scale, and so we created Member Site Academy which is now our full time business.

      We’ll be leading the charge at Retain 2019 providing training throughout both days on the latest membership growth tactics and strategies, and sharing insights from our work with countless successful memberships.

      But we’re not coming alone…

      You'll also learn from expert guests including:

      Chris Ducker


        Andrew and Pete


          Scott Devine

          Scott's Bass Lessons

            Janet Murray

            Love Marketing

              Jared Falk


                Jessica Lorimer

                Smart Leaders Sell

                  Amy Woods

                  Content 10x

                    Colin Gray

                    Podcast Host Academy

                      Mark Asquith

                      Podcast Success Academy

                        Diana Tower


                          Full agenda to be announced in the coming months!

                          Buy Your Ticket

                          Join us on September 11th-12th 2019 in Newcastle-Upon-Tyne, England for THE membership growth event that you simply can’t afford to miss.

                          Don’t forget: members of Member Site Academy receive a discount on their ticket price!

                          PLUS take advantage of Early Bird pricing for a limited time only!

                          EarlyBird (Non-Member)
                          • Save £70
                          • Access to all sessions
                          • Lunch & refreshments provided
                          • Academy member discount
                          Buy now
                          EarlyBird (Members)
                          • Save £170
                          • Access to all sessions
                          • Lunch & refreshments provided
                          • Academy Member Discount
                          Buy now

                          Rather pay in instalments? No problem!
                          Payment plans of 3 monthly payments available.



                          What is your refund policy?

                          You can cancel at any time, but please be aware of the following policy: If you cancel before March 31st 2019 you will receive a full refund, less any processing fees.

                          If you cancel from April 1st, 2019 onwards you will not be eligible for a refund, but you may send someone in your place – be sure to let us know no later than August 20th, 2019 so we have their details ahead of the event, to make sure that they gain entry without any problems.

                          Note: No change of names associated with tickets will be accepted after August 20th, 2019.

                          What's included in the ticket price?

                          Your completed registration includes the following:

                          • Access to all speaker presentations and panels throughout both days of the conference
                          • Breakfast, lunch and refreshments on both days
                          • Complimentary Wifi access in the event area
                          • And a few special surprises…

                          Note: Hotel, airfare and other travel expenses are not included in the ticket price.

                          Can I bring my spouse, business partner, staff member?

                          Yes you can. However all attendees at the summit must be registered attendees, and so everyone wanting to attend has to purchase a ticket.

                          Are there any discounts for students or charities?

                          No. The current individual ticket price is the one displayed on this page and is the lowest at the time of publication.

                          Note: The price does increase as the event gets closer, so it’s best to get a discounted price by purchasing at our ‘super early bird’ or ‘early bird’ prices.

                          Group Bookings: If you have a group of 10 or more people that want to attend, please feel free to reach out to us directly for more information on a group discount.

                          Can I buy a ticket to just one of the days of the event?

                          Single day tickets are not available – plus, why would you want to miss out on a full day of learning and fun, anyway!?

                          Will there by internet access at the conference?

                          Yes. Complimentary wifi is available throughout our event venue.

                          Are meals provided?

                          Lunch will be provided, along with a light breakfast and refreshments throughout the day.

                          There is also an extensive choice of restaurants within walking distance for making your dinner arrangements at the end of each day.

                          Will the event be live streamed or recorded?

                          We have no plans to live stream the event. However we intend to record sessions and add these to Member Site Academy in the future.

                          What if I have another question?

                          No problem! You can either click the chat bubble to the side to send us a message, or email us at with any questions that you have.